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Department of Justice, Ministry of Law and Justice Govt of India
Tele-Law: Mainstreaming Legal Aid through Common Service CentersBackgroundIn April 2017, Hon’ble Minister of Law and Justice launched the Tele-Lawprogramme that primarily aims to address issues at the pre-litigative stage. Indigitally connects marginalized and poor people with panel lawyers, to seek legaladvice and consultation through use of video conferencing and telephone serviceavailable at the Common Services Centers situated at the gram panchayat levelSome of the key features of the programme include:
1. The programme benefits people entitled to free legal aid under Section 12of Legal Services Authorities, Act, 1987 that include women, children,Members of scheduled caste, scheduled tribes etc. to seek legal advice freeof cost. Others can avail services at Rs 30/- per consultation
.2. To ensure its seamless penetration in far flung and remote areas, a TeleLaw mobile application has been developed to enable pre-registration ofcases by PLVs.
3. Tele Law web portal (http://www.tele-law.in/) providing key informationabout the programme is available in 22 languages. Tele-Law Dashboardhas been developed to capture real time data on cases registered and adviceenabled.
4. E-Tutorial on use of Tele-Law mobile application has been uploaded onTele-Law portal. Tele-Law pamphlets are also available in 22 languageson the Tele-Law portal.Target area and Implementation FrameworkIn its initial phase (2017-18, 2018-20), Tele-Law programme was piloted in 1800CSCs of 11 States i.e. 500 CSCs in UP, 500 CSCs in Bihar and 800 CSCs in eightstates of North East and Jammu and Kashmir (NEJK).In February 2019, the Hon’ble Minister for Law & Justice announced expansionTele-Law programme across all States and UTs in the country.It is currently operational in 29860 CSCs across 28 States/UT in the countrycovering 260 Districts including the 115 Aspirational districts.Since 2017, different implementation modalities of Tele-Law are operational indifferent geographical locations:- In UP and Bihar(covering 1000 CSCs), the implementation has beencarried out jointly by three partners- DoJ, CSC- E Governance ServicesIndia Limited (CSC-SPV) and NALSA (including Legal ServicesAuthorities of UP and Bihar) – with roles and responsibilities of eachpartner clearly defined.CSC-SPV provides the ICT infrastructure at the 1000 CSCs in GPs.NALSA provides the manpower support of PLVs and Panel Lawyers andDoJ role coordinates and monitors training, data analysis, publicity andcourse correction. Implementation cost is being borne jointly by DoJ andNALSA. For the NE&JK region & 115 Aspirational Districts, DoJ and CSC SPVare the two implementing partners with DoJ providing the budget and CSCproviding technical infrastructure, Panel Lawyers & PLV support to ensureits outreach through 28,060 CSCs.*****
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With PMGDISHA, most rural households would benifit and enhance their livehood.This scheme helps the Digitally illiterate people to actively learn IT skills, which will help them perticipate in the democratic and developmental process.
The eligible age group for the scheme would be from 14 years to 60 years old people. The beneficiary under this scheme should be digitally illiterate. Only one person from a household would be considered for training under the scheme.